Learn how we transformed a leading B2B payments platform's collections and recoveries by addressing these core issues:
- Template and Strategy Control
We empowered the client by providing control over templates and strategies, reducing dependency on external development for system customisation. - Collections Agility
By introducing enhanced agility in collections, we enabled the client to adapt and optimise strategies more efficiently. - Integration with External DCAs
We facilitated seamless integration with external debt collection agencies, streamlining the collections process for improved efficiency. - Time Efficiency
We minimised time investment in collections operations, resulting in faster and more accurate collections strategies. - Improved Communication
Through the implementation of a debtor landing page, we enabled better communication with debtors, enhancing the overall collections experience.
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