Learn how we transformed a leading B2B payments platform's collections and recoveries by addressing these core issues:
- Template and Strategy Control
We empowered the client by providing control over templates and strategies, reducing dependency on external development for system customisation.
- Collections Agility
By introducing enhanced agility in collections, we enabled the client to adapt and optimise strategies more efficiently.
- Integration with External DCAs
We facilitated seamless integration with external debt collection agencies, streamlining the collections process for improved efficiency.
- Time Efficiency
We minimised time investment in collections operations, resulting in faster and more accurate collections strategies.
- Improved Communication
Through the implementation of a debtor landing page, we enabled better communication with debtors, enhancing the overall collections experience.