Debt collection processes will be digitally transformed and optimised

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Pioneering a digital-first approach to real estate and placing sustainable values at the core of its operations, GWH manages and develops homes for over 120,000 residents. The company’s diverse portfolio includes project development, building and property funding services.

receeve’s collections and recovery platform is providing GWH with a single point of management to orchestrate and optimise the complete collections and recovery process. In the medium term, tenants will be offered more flexible, user-friendly, digital payment methods based on the platform. In addition, the solution enables more individualised communication compared to today's sometimes very formal written correspondence.

“GWH’s dynamic, future-oriented approach is driving its continued growth and enabling the company to expand its capacities and extend the reach of its property-related services. The team’s focus of creating and managing living spaces with fair prices for all age groups offers tremendous value, particularly in a landscape of rising costs and economic instability”, said Harald Horstkotte, Head of Legal at GWH.

“receeve is thrilled to support GWH’s focus on excellent customer service and help increase the team’s efficiencies through collections digitalisation”, adds Paul Jozefak, CEO & co-founder of receeve. ‍

About receeve

receeve is a fully customisable, all-in-one platform for collections and recovery. We simplify the growing complexity of data and systems and empower in-house teams to easily automate processes, engage customers and apply 360° insights to maximise recovery and minimise risk across every stage of credit management - from pre-delinquency to portfolio assignment or sale. receeve is trusted by market leaders including Grover, ABN AMRO, Solaris, Collector Bank, Billie, Multitude, ID Finance, Banxware, and Lichtblick.

‍About GWH

With around 50,000 managed apartments, the GWH Group is one of the largest housing companies in Hesse and has been successful on the market since 1924. Giving people spaces to live in is our core business, so our core activity is inventory management and development. We have more than 120,000 people at home between Hanover and Karlsruhe, Dresden and Neuss. But GWH is more than just a landlord: it is also a real estate dealer, builder and project developer, real estate-related service provider and, since 2019, also a fund house. With a total of around 500 employees, we create and manage living space for all age groups and at fair prices. In this way, we assume responsibility for society and sustainably increase the values ​​entrusted to us through value-oriented commitment. For more information, visit www.gwh.de.