Our software lets you identify & retain your high-risk customers before they default
With receeve you can boost payments in the early stages by allowing customers to self-cure
Offer flexible payment plans and discounts & have agents focus on high-value cases
Recovery & assignment
Our debt collection platform helps you to drive recovery based on your strategy & third party performance
The receeve platform lets you match your portfolio to the right partner for maximum return
Drag & drop strategy builder
Craft tailored debt collection and recovery strategies to suit your market, or take advantage of our range of pre-configured, best practice workflows & templates.
Customer payment portal
Reach your customers via email, SMS, online landing pages (or any channel, in fact) with our debt collection platform, and maximise recovery rates.
receeve's case manager tool provides your agents with a complete view of the customer data that matters, all in one workspace, optimising debt collection in a single platform..
Real-time data & reports
Track metrics that matter and visualise your performance to make faster, data-driven decisions.
Debt partners manager
Assign or sell your portfolios to the right DCA partner & optimise for maximum return.
Build debt collection strategies tailored for specific credit segments.
Zero IT support needed.
Born in the cloud & built with scalability in mind. Access new features without waiting for upgrades or suffering disruptive downtime. Reduce costs and gain control.
Enable the real-time flow of information between systems, applications and devices to improve insights, recovery time and recovery rates.
receeve's network of partners
“As Grover continues to expand globally, we wish to remove any friction in payments for our customers. receeve enables us to consolidate global data, strategy, and communications to the experience for the customer and for the business."
Where does receeve sit on my system? Do I need to provide space or is it cloud-native?
Our debt collection platform is completely cloud-native. This means that our clients don't need to have (or manage) a server that's physically located at their business premises.
Will I need a lot of IT support from my IT staff to run receeve?
The receeve debt collection platform needs no support from your IT team. It's a no-code platform which means that any user can easily get to grips with it, and use the drag-and-drop-interface to create their own personalised experience no matter how tech-savvy they are. Even better, once implemented it can run without any help from a dedicated IT team.
How much time do you take to implement receeve? How soon can we start using your debt collection platform?
In the opening stages of each project, we go through each client's requirements with them and provide a time-bound implementation plan. The implementation phase is quick and fully supported by our team of experts, so in most cases we're ready to proceed with the first lean implementation within a couple of weeks.
What kind of support can we expect from receeve for implementation?
From gathering your requirements to go-live, we support you through each phase.
After go-live, you will be taken care of by our experts in the customer success team. If you have an existing implementation or need help with existing workflows, our team will be happy to help.
I already have a platform to help me with my collections, will it take a lot of effort to change to receeve?
No, in fact, that might even be helpful. If you already have software in place, then an API integration or file integration is all that needs to be done before you can start using receeve.
What kind of support can I expect from receeve after we start using your debt collection platform?
Our customer support teams are always available to assist you with any concerns related to the platform. At receeve, our mission is to consistently provide the features, functionalities, and support that your debt collection needs demand. Therefore, we're proactive in seeking ways to enhance your experience. We also rigorously test our systems and new features to ensure they consistently deliver on their promises.
What happens to my current workflow if I choose receeve?
You will have the option to either keep it as it is with minimal changes, or optimise it. receeve offers a set of templates to help with this, that not only adhere to industry best practices but also allow for a high degree of personalisation.
What is the capacity of the platform for handling claims?
receeve is a cloud-native platform, which means it can easily scale alongside your business and meet any debt collection-related process or operational requirement that arises as your business grows.
No matter where you are in your journey, we have resources to help you. Our blog is the optimal source for learning more about receeve and how we're improving companies just like yours. Following us on LinkedIn, Twitter, and Facebook is a great way to stay updated with industry trends and happenings right here at receeve HQ - but if you're eager to kickstart your journey with our debt collection platform, there's nothing quite like reaching out and getting in touch with us directly to set things in motion.