Collections

We cover topics and issues around collections & recovery, non-performing loans (NPLs), customer experience, SaaS, finance, data management and more.

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The Future of Debt Management: How AI is Transforming Collections

The Future of Debt Management: How AI is Transforming Collections

Integrated Collections: How to Maximise Agents’ Productivity Through Data-Driven Recovery Processes

Integrated Collections: How to Maximise Agents’ Productivity Through Data-Driven Recovery Processes

5 Vital KPIs for Collections Operations

5 Vital KPIs for Collections Operations

Finance Industry

7 Essential Collections Approaches to Adopt Before Scaling Your Business

7 Essential Collections Approaches to Adopt Before Scaling Your Business

5 Crucial Data Modernisation Considerations for Collections Operations

5 Crucial Data Modernisation Considerations for Collections Operations

5 Manual Collections Processes That Can Be Optimised Through Digitalisation

5 Manual Collections Processes That Can Be Optimised Through Digitalisation

Customer Experience

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Some resources on Collections

Debt Management Technology: Key Considerations for a Successful Digital Transformation

Debt Management Technology: Key Considerations for a Successful Digital Transformation

Webinar - How Lenders Can Protect Vulnerable Clients While Driving Efficiency

Webinar - How Lenders Can Protect Vulnerable Clients While Driving Efficiency

How BNPL is Changing Buyer Behaviour

How BNPL is Changing Buyer Behaviour