Enpal selects receeve to digitally transform and optimise its debt collection processes
Enpal, Germany’s leading provider of solar energy systems and fastest growing energy company, has selected receeve's cutting-edge AI-driven platform to accelerate their digital transformation journey and streamline their debt collection processes. Making energy at home carbon-free, Enpal offers an integrated solution including a solar energy system, storage, heat pump, wallbox and a smart energy manager.
By implementing receeve's industry-leading collections and recovery platform, Enpal gains a centralised and efficient solution to orchestrate and optimise the complete collections and recovery lifecycle. Adoption of receeve’s cloud-native solution empowers Enpal to enhance operational efficiencies, improve debt collection performance, and further their mission of connecting humanity to become a renewable community.
Katja Schwab, Director of Collections & Contracts Portfolio Management at Enpal, emphasised the significance of the digital transformation, stating, "Using receeve's cloud-based solution enables us to improve our recovery management and collections customer service. Thanks to receeve, we are now able to serve the increasing demand for complete clean energy solutions more efficiently, as more digitally than before."
Paul Jozefak, CEO and co-founder of receeve, shared his excitement about supporting Enpal's vision, saying, "We are thrilled to welcome Enpal as our latest customer and contribute to their mission of connecting humanity to become a renewable community. By digitalising their collections processes, we aim to optimise their operations, improve debt recovery rates, and enhance customer experiences. Together, we will drive the transformation of debt collection processes in the green energy sector."
Enpal was founded in 2017 with the vision of connecting humanity to become a renewable community. The Berlin-based Greentech offers the first integrated package for a climate neutral home including PV systems, energy storage, EV chargers, green electricity tariffs and smart energy management. Its solar energy solution is easy, affordable, and smart, making private households independent from fossil fuels and reducing carbon emissions. Customers have no upfront investment and benefit from the all-inclusive care-free rental-package, including service and maintenance. Since March 2023, clients can choose between renting the all-in-one package or purchasing the integrated PV system. All PV systems are connected to form an intelligent renewable network. With 40,000 customers in Germany to date and 3,000 additional solar energy systems being installed per month, Enpal is the #1 fastest growing energy company in Germany (FT1000 Ranking 2022 & 2023 by Financial Times & Statista).
receeve is a fully customisable, all-in-one platform for collections and recovery. We simplify the growing complexity of data and systems and empower in-house teams to easily automate processes, engage customers and apply 360° insights to maximise recovery and minimise risk across every stage of credit management - from pre-delinquency to portfolio assignment or sale. receeve is trusted by market leaders including Grover, ABN AMRO, Solaris, Collector Bank, Aplazo, Billie, Multitude, ID Finance, Banxware, and Lichtblick.